Terms and Conditions
Terms and Conditions
These Terms and Conditions govern your use of Slotshopper Casino and form a binding agreement between you and the operator. By registering an account, making a deposit, or accessing any part of the platform, you confirm that you have read, understood, and agreed to these terms in full. If any part of these terms is unclear, please contact customer support before proceeding.
Eligibility
To open an account at Slotshopper Casino, you must:
- Be at least 18 years of age
- Be a resident of the United Kingdom
- Not be registered on GamStop or any other self-exclusion scheme
- Not be an employee, contractor, or close relative of an employee of the operator
- Not already hold an active account on this platform
The casino reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within the specified timeframe may result in account suspension and forfeiture of any pending withdrawals.
Account Registration
Players are permitted to hold only one account. Duplicate accounts will be closed and any associated bonuses or winnings may be voided. You are responsible for maintaining the confidentiality of your login credentials. Any activity carried out under your account is your sole responsibility. If you suspect unauthorised access, notify support immediately.
Know Your Customer (KYC) Verification
In accordance with UK Gambling Commission requirements and anti-money laundering regulations, Slotshopper Casino conducts identity verification on all accounts. The following documents may be requested:
| Document Type | Accepted Forms |
|---|---|
| Proof of Identity | Passport, Driving Licence, National ID Card |
| Proof of Address | Utility Bill, Bank Statement (dated within 90 days) |
| Proof of Payment | Front of card / screenshot of e-wallet |
| Source of Funds | Payslip, bank statement, or tax return |
Withdrawals will not be processed until KYC verification is complete. This is a regulatory requirement and not optional.
Deposits and Withdrawals
All transactions are conducted in British pounds sterling. The minimum deposit is £10 (£20 for bank transfer). The minimum withdrawal is £10. Withdrawal requests are processed within the following timeframes:
- E-wallets (PayPal, Skrill, Neteller): up to 24 hours
- Debit cards (Visa, Mastercard): 1–3 working days
- Bank transfer: 2–5 working days
The casino does not charge fees on deposits or withdrawals. Third-party fees from your payment provider may apply independently. Credit card deposits are not accepted in line with UKGC regulations.
Withdrawal Limits
Maximum withdrawal limits apply per transaction and per rolling 30-day period. VIP Club members may be eligible for enhanced limits at the discretion of the operator. Contact your account manager or customer support for specific limits applicable to your account.
Bonus Terms
All bonuses offered by Slotshopper Casino are subject to individual promotion terms in addition to these general conditions. The following principles apply to all bonuses unless stated otherwise in specific promotion documentation:
- Bonuses are available to eligible UK players only
- One welcome bonus per player, per household, per IP address, and per payment method
- Bonus funds are separate from real-money funds and are used first
- Maximum stake whilst bonus funds are active: £5 per spin or bet
- Wagering requirements must be met before bonus-derived winnings can be withdrawn
- Game contributions vary: Slots 100%, Table Games 10%, Live Casino 0%
- The operator reserves the right to void bonus winnings if the maximum stake condition is breached
- Bonus funds expire 30 days from the date of credit unless otherwise specified
Abuse and Fraud
The operator operates a zero-tolerance policy on bonus abuse, collusion, arbitrage betting, and any form of fraudulent activity. Accounts found to be engaged in such activity will be closed and balances forfeited. Any suspected criminal activity will be reported to the relevant UK authorities.
Responsible Gambling
Slotshopper Casino is committed to promoting responsible gambling. Players can access the following tools at any time from the My Account section:
- Deposit Limits – daily, weekly, monthly caps set by the player
- Session Time Limits – automatic logout after a set period
- Reality Checks – on-screen reminders of time and spend during sessions
- Cool-Off Period – temporary account pause of 24 hours to 6 weeks
- Self-Exclusion – voluntary account closure for a minimum of six months, with GamStop referral
The National Problem Gambling Helpline is available free of charge on 0808 8020 133. Email support is available at support@begambleaware.org. GamCare.org.uk and BeGambleAware.org provide free, confidential advice.
Intellectual Property
All content on the Slotshopper Casino platform, including but not limited to logos, game graphics, text, software, and design elements, is the intellectual property of the operator or its licensors. Reproduction, distribution, or commercial use of any content without prior written consent is strictly prohibited.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. Players who are dissatisfied with the outcome of a dispute resolution process may refer their complaint to an approved Alternative Dispute Resolution (ADR) provider as listed on the UKGC website.
Amendments
The operator reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to players via email or on-platform notification. Continued use of the platform following notification of changes constitutes acceptance of the revised terms.